CodedColor PhotoStudio Pro All the ideas and discussions
44 votes Vote

When do I get my activations code?

Peer Thomsen , 25.12.2010, 09:06
Response from the site administrator
1STEIN, 27.12.2010
Thank you all for your positive replies and suggestions. For those of you, who did not get a code, here's a last minute collection of all possible remedies we could think of. Our server has been up & running for 3 consecutive days without any downtime, and is still receiving registrations. So check the following:

1. The license eMail is sent immediately. Check your spam filter.

2. Maybe your mail provider is blocking it. Try with a different email adress.

3. Make sure your firewall allows CodedColor to access the internet. Turn off any firewall to be sure! If CodedColor says "no connection", then it might be right.

LAST NOT LEAST, THE MOST FREQUENT MISTAKE:
4. In the registration dialog you must hit "Register Now", not "Ok"!!

PS: WE'VE DECIDED TO KEEP THE REGISTRATION OPEN UNTIL 27.12.
Idea status: completed

Comments

Leave a comment